Select a scenario. Respond aloud, then self-rate on the rubric. Pass threshold: 3.5/5 average.
$2.4M · busy
Missing 30% of after-hours calls, slow CRM follow-up
$1.8M · analytical
New patient inquiries take 24–48 hours to get a callback
$4.5M · skeptical
Spending $15K/mo on ads with no idea which channel books consultations
$900K · eager
Instagram DMs and form fills go into a spreadsheet — deals go cold